Existing order
Include your order number and a short description of what changed or what you need checked.
Contact Deo
Get the right help, faster.
Order question, delivery-area check or product-label question? Tell us what you need and include the details that help us act on it.
Before you message
Choose the shortest path.
Delivery area
Share your neighborhood or postal code. Avoid posting a full home address in a public channel.
Product question
Include the product and brand name so the team can answer from the correct label information.
Send a message
Tell us what you need.
For order help, include your order number. For product questions, include the product name so the team can answer quickly.
A small privacy note
Helpful detail is good. Sensitive detail is not.
Never send full payment numbers, passwords or sensitive medical information through a general contact form. The team can ask for the minimum information needed if additional verification is required.